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Keeping Your Cool – How to Deal With an Angry Co-Worker

April 14th, 2017

Difficult people exist everywhere, even in the workplace. Because you are spending 40 hours per week with them – and unable to simply ignore them – dealing with angry co-workers can pose an especially unique challenge. Fortunately, there are steps you can take to calm the waters and create a more pleasant working environment. If you find yourself needing to deal with an angry co-worker, consider the following:

  • Make sure the problem is not you. Take an honest look at the situation. Are you overreacting or have you seen patterns of this? If your answers are no, remind yourself the problem lies in them and not you. You neither wanted nor invited this type of interaction in the workplace.
  • Approach, but don’t try to fix them. As with any interpersonal situation, communication is key. Talk to your co-worker by using “I” messages while remaining pleasant and agreeable. Keep an open mind, but remember there is a chance you will not be able to reach them .
  • Keep calm and composed. One of the best ways to diminish a heated situation is to display self-discipline and composure. While this may be much easier said than done, it is important to avoid responding to anger with more anger, as it will only escalate the situation you are trying to resolve.
  • Involve your boss or manager. If all approaches and attempts to rectifying the situation have proven unsuccessful, it may be time to escalate the issue to your boss. Everyone deserves to feel safe, comfortable and ready to do a good job at their place of employment!

Handling difficult people is, unfortunately, a part of life. However, if you continually find yourself in a toxic situation at work with no signs of improvement, it may be time to begin looking for employment elsewhere. To receive a pulse check on the current Oklahoma City job market or consult with one of our expert recruiters, contact Oklahoma’s top job source at 1st Staffing Group today!

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