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Company Policies: Why You Need a Refresher Course

February 10th, 2017

Spending each day in the workplace focusing on your job at hand is important and what you are paying your employees to accomplish. It also makes it all too easy to forget the nitty gritty of company policies when they aren’t something that is dealt with or even thought about on a daily basis. With different personalities working closely together, it’s inevitable that conflicts or issues will arise at some point. Because of this, it is imperative to provide regular refresher courses on company policies to your employees, including:

  • A safe workplace is a secure workplace. Regular safety training can help reduce liability while simultaneously helping your employees feel more competent in resolving potential situations.
  • Different companies will have different regulations specific to what they do, and often these regulations change, if only slightly. Review these regulations with your employees at least once per year to ensure everyone is up to speed.
  • Customer service. The ability to gracefully handle every interaction your employees have with customers or clients is imperative to the success of your business. Providing comprehensive training on how to best provide top customer service is a vital training that will help your employees grow their skills and improve the success of your company!
  • While this is something no employer ever hopes to need to handle, an employee who creates a hostile work environment puts the entire company at risk. By reviewing workplace harassment training, you are decreasing your company’s liability by ensuring each employee has been briefed on what will not be tolerated in the workplace.
  • Cyber security. While the Digital Age has afforded companies many technological advantages to help create a more efficient workplace, it also brings a new set of challenges that did not need to be thought of in the past, such as cyber security. Employees need proper training to keep technology systems safe, especially if they have been updated within the past year.

Refresher courses in company policies are vital for reducing liability as well as keeping a conflict-free environment. 1st Staffing Group has been helping Ardmore businesses cultivate positive, safe and compliant corporate environments for more than 20 years. To learn more about implementing policy refresher courses in your company, contact Ardmore’s top business resource at 1st Staffing Group today!

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